Transformative Service Research

Transdisciplinary Research, Transformative Learning, and Transformative Science

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An Extended Conceptual Framework for Transformative Service Research

Enabling a transformative service system by modeling quality dynamics

The increasing importance of service systems in the global economy prompts researchers to focus on quality to measure the critical interaction between human behavior, IT and society. Building on service-dominant logic and sociomaterialism, this study develops and validates a quality model and measures its overall impact on individual (value, satisfaction), organizational (i.e., continuance inte...

e-Learning and Action Research as Transformative Practice

Recent Internet developments and advances in networking have encouraged students' collaboration with other students and instructors, increased students' access to experts, and provided an array of learning resources. Despite the evident potentiality and dynamism of these emerging technologies, however, studies indicate that while teachers in higher education are making use of e-mail and Web res...

The Transformative Nature of Transparency in Research Funding

Central to research funding are grant proposals that researchers send in to potential funders for review, in the hope of approval. A survey of policies at major research funders found that there is room for more transparency in the process of grant review, which would strengthen the case for the efficiency of public spending on research. On that basis, debate was invited on which transparency m...